The Fair Debt Collection Practices Act, FDCPA, has strict guidelines about what debt collectors can and cannot do. As a consumer, its important that youre aware of these guidelines, even if you dont have any accounts that are currently in collections. Debt collectors could try to get you to pay a debt you dont owe or contact you to find out information about a friend or relative who does owe a debt.
You have the right to take these actions against a debt collector that violates the FDCPA:
When you file a complaint or suit against a debt collector, have as much evidence supporting your claim as possible, including dates and times of phone calls, name of the collection agency, name of the person you spoke with, and specific details about the violation.
If you have questions about whether your rights have been violated, see these 15 FDCPA Violations.