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LaToya Irby
LaToya's Credit / Debt Blog

By LaToya Irby, About.com Guide to Credit / Debt

Is FreeCreditReport.com a Scam?

Friday September 4, 2009

FreeCreditReport.com wants you to believe they're the place to go if you don't want to end up "selling fish to tourists in t-shirts," living in your new in-laws basement, or driving around in a used subcompact. Unfortunately, FreeCreditReport.com might not be all that it's cracked up to be. I tested out the service and put together a review detailing my experience: FreeCreditReport.com review. If you've ever used the site, leave your own review.

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Comments
September 7, 2009 at 9:13 pm
(1) John DeFlumeri Jr says:

Like other companies offering the same thing, they want to to sign uo for periodic credit monitoring.

John DeFlumeri Jr

October 8, 2009 at 10:10 am
(2) steve parker says:

Please make sure you READ THE FINE PRINT. They will ask you for a credit card number during trial period and if you dont cancel within 9 days your card will get billed a monthly fee. I am sick of companies doing this!!!

October 14, 2009 at 9:24 pm
(3) Deborah Ward says:

Steve is exactly correct. I spoke to a solicitor via telephone offering me their service which I accepted. After finding out it was not a free service, I cancelled it. They continued to charge me for 4 months even though I called each time it appeared on my card. I called my bank explaining I was never told there would be a monthly fee charged to my card. They called them immediately and had all the costs taken off and told me they had numerous calls with the same complaint. FREE Credit Report.com is NOT FREE and is not an honest company.

November 12, 2009 at 4:55 pm
(4) Peter says:

Why would anyone trust a credit service that tricks you?! Unlike “MyFico.com” and others which at least say that the TRIAL period is free, this site says nothing about that, and you have to read the “terms and conditions” (like anyone does that) to find out that you will be charged monthly forever until you cancel. Because I am a busy person and travel frequently, I didn’t notice this line item on my credit card bill for about 4 months (of course, this was my fault). Anyway, after talking to this company about this practice, they seemed totally insensitive to this “trick” they pull on people. Even after I unsubscribed from the service, I got an e-mail from them asking if I wanted one more “instant” credit report for free. I thought, “What the heck” and tried it and voila, you guessed, it I had to enter my credit card number and read the fine print to find out I would again be charged for an indefinite period. I would never trust this company.

November 13, 2009 at 12:24 pm
(5) Audrey says:

I tried to get a credit report from this company and it would not go thru so I entered the information again This time I got the report. When I got my credit card bill, I had been charged for the credit report and also for the first month’s credit monitoring. When I called them, they told me I had ordered two reports, and the first one was free, but I had to pay for the second one. Why on earth would I want two reports. They refused to take the charge off. As far as I am concerned, this company is a scam.

November 17, 2009 at 4:07 pm
(6) Hans says:

I signed up for credit free credit report.com about 6 months ago. I was unable to log back into the account as soon as I logged out. I contacted them and they told me that I was not in their system and that the card number I was giving them was not a valid card number (yet they are charging it every month and it says “Free Credit Report.com” on my statement. I have been trying to cancle this for six months now. I was given a mailing address to send in my request for cancelation and refund but have not heard a thing. THIS COMAPNY NEEDS TO BE STOPPED!! I had to cancle my bank card and have it reinstated. THIS IS CRAP! DONT DO IT PEOPLE, DONT DO IT!!!!!!!!!!!!!!

November 19, 2009 at 4:52 pm
(7) erin says:

Beware of Free Credit Report. All the above comments are correct, they’re intention is for you to sign up for a “free”
trial membership and hope you will forget to cancel it. They bill at the beginning of the month, so if you remember and cancel after they’ve already billed you, you’re still stuck paying for the rest of the month. At $15 a month it’s not the worst injustice that’s ever happened, but it is very deceptive and crummy on their side. When I spoke to their customer service they were condescending and rude, continually reminding me of the “terms and service” box I clicked and that there was nothing they would do for me. Not sure if any free credit sites are any better, but be very careful with this one.

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